Magma for LabTech
Magma for Labtech is all about the colors and the visuals are really easy to understand. By using common colors and icons to represent a visual heath spectrum, the monitors stand out where they may not be seen as easily in other solutions. For example, In the pictures we see “Green“, green is good but as you look further you can see both diamonds and smiley faces depicted for each client we have activate monitors for.
This minor change in the visual spectrum lets you know that recent events have happened with the P4L client at some point in the last 24 hours, where diamonds depict the nothing has changed for this client for at least 24 hours. This varying degree of good helps you quickly determine where your time and review should be spent.
Each client integrates directly into the Magma Interface
You can navigate between each client exposing the groups and agents underneath.
Get detailed information on the health of the agents.
Get short and long term availability of all agent services being monitored.
The system is easy to deploy using our plugin.
Deploy and define enabled agents and the monitors assigned to them.
How to install Plugins
Here is a quick how-to install plugins on to a ConnectWise Automate System [Click Here]
So you are having some issues?
You are in the right place, Plugins4Automate is committed to making sure you get the most out of your investment so we have several support options for you
Plugin support comes in 2 flavors, operational and licensing support.
Operational Support can be anything with using a particular plugin inside your MSP's environment. Plugins4Automate's support forums are here to help you find quick answers to your questions. If you are having a problem you can post them here for our team and the community to help you with. Please visit support.plugins4automate.com. When using the support forums, make sure to post any images, logs or other supporting information to help our team assist you. This allows other MSPs that may be having the same issues insight and support from you posts. Also make sure to look over both the forum for your plugin (each has its own) and the general forum which will have support for common issues across any plugin.
License Support issues are handled by direct email, if you feel you have a issue with expired or non functional license subscriptions please send a email directly to Plugins4Automate. One of our team members will gladly work with you to get your license operational.
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