Patch Remedy for LabTech License (per month)
We monitor and update the WUA services for all current versions of Windows. Without an updated and functional WUA your Windows patching will inaccurately tell you that your managed systems are up to date and this will affect Automate's ability to keep systems fully patched. We now automate the update of Windows 10 systems as part of our WUA maintenance services. Keep your Windows 10 deployments current and on the latest stable builds from Microsoft using Patch Remedy.
Supports Automate 12, Labtech 11
What Patch Remedy Does
Using the data collected by the ConnectWise Automate services during the patching cycles we show you who is failing and provide tools available at your fingertips to help resolve the issues.
Microsoft Applications Patching
We monitor and report on all systems who do not have this commonly overlooked process running as part of their patching processes. Determine what systems are missing this feature and resolve the issue quickly.
How Patch Remedy Does It
Patch Remedy is a WUA and Patching assessment and repair tool used to assist the ConnectWise Automate patching services with common patching issues that take place inside Managed Services. Patch Remedy helps to tame the daunting tasks of verifying and resolving patching issues across all managed systems.
We Monitor WUA
Active scanning of WUA statuses
We scan the current WUA versions of all enabled clients regularly to determine the compliance levels of each system. We store this information in ConnectWise Automate and provide views for use with the repair tools.
We Fix WUA
Push WUA updates and repair WUA installations
We Monitor Patching
We look for hotfix failures, patching errors, missing patches and much more
We constantly review the patch and hotfix history of all systems under management and report on the issues we find. This strait up view helps the MSP quick identify and resolve patching issues before it becomes a problem.
We Fix Patching
We provide tools and commands to assist in resolving patching issues.
Accessing a troubled system is (1) click away when using Patch Remedy. We also provide tools to assist with patching issues, making quick work of resending patches to failed systems or commands to control WUA directly.
We Manage Windows 10 Upgrades
Some Windows 10 editions let you defer upgrades to your PC. When you defer upgrades, new Windows features won’t be downloaded or installed for several months. Deferring upgrades doesn’t affect security updates. Note that deferring upgrades will prevent you from getting the latest Windows features as soon as they’re available.
Patch Remedy scans Windows 10 systems to see if the systems are set to defer upgrades. You can also use Patch Remedy to enable or disable this option on the remote Windows 10 agent that support this option.
As of Patch Remedy version 4 we now upgrade Windows 10 systems from previous versions of Windows 10 to the current versions. You can either automate or manually launch the upgrade process on Windows 10 agents.
See Where You Stand
Get detailed patch percentages across all managed clients, export this data to Excel for further processing.
Include and exclude Agents from Patch RemedyWe give you several ways to meter what Patch Remedy reports on and what actions are taken across the client base. You have control of what clients are included in Patch Remedy.
At the client console you will find a tab that will further allow you to define what systems are managed by Patch Remedy.
Quick Start Guide
How to install Plugins
Here is a quick how-to install plugins on to a ConnectWise Automate System [Click Here]
So you are having some issues?
You are in the right place, Plugins4Automate is committed to making sure you get the most out of your investment so we have several support options for you
Plugin support comes in 2 flavors, operational and licensing support.
Operational Support can be anything with using a particular plugin inside your MSP's environment. Plugins4Automate's support forums are here to help you find quick answers to your questions. If you are having a problem you can post them here for our team and the community to help you with. Please visit support.plugins4automate.com. When using the support forums, make sure to post any images, logs or other supporting information to help our team assist you. This allows other MSPs that may be having the same issues insight and support from you posts. Also make sure to look over both the forum for your plugin (each has its own) and the general forum which will have support for common issues across any plugin.
License Support issues are handled by direct email, if you feel you have a issue with expired or non functional license subscriptions please send a email directly to Plugins4Automate. One of our team members will gladly work with you to get your license operational.
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