In the world of Managed Service Providers (MSPs), efficiency is king. One of the biggest operational headaches is managing system reboots across multiple client environments without disrupting productivity. That’s where our latest project steps in—a ConnectWise Automate plugin designed to simplify reboot management while automating scheduling, enforcing dependencies, and reducing unnecessary downtime.
Development Progress
Our plugin is nearing a fully functional beta release, with foundational components already built:
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Dynamic reboot scheduling that automatically calculates optimal reboot times based on policy enforcement rules.
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Drag-and-drop UI for computer ordering, allowing MSPs to reorder reboot sequences effortlessly.
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Dependency-based logic that ensures systems reboot only when necessary conditions are met.
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Automated failover handling that detects failed reboots and intelligently reschedules them.
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Multi-tenant support, allowing seamless operation across different locations and client environments.
How the Plugin Works
MSPs struggle with chaotic reboot scheduling, which often leads to unsynchronized updates, failed patches, and downtime complaints from end users. Our solution addresses these challenges by:
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Automatically grouping computers by client, location, and custom-defined policies to ensure structured reboot sequences.
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Allowing technicians to set priority levels within a reboot group to ensure critical servers reboot before endpoints.
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Implementing an intuitive drag-and-drop interface where computers can be easily placed into reboot queues with defined orders.
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Synchronizing changes with a real-time database update, ensuring instant enforcement of reboot policies.
Time Savings and Workflow Improvements
MSPs spend significant time manually scheduling and verifying reboots. This tool eliminates the need for constant oversight, allowing technicians to configure automated policies once and let the system handle execution.
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Reduces manual reboot tasks, cutting time spent on scheduling by up to 80%.
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Implements smart retry logic, automatically reattempting failed reboots within preconfigured grace periods.
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Prevents unnecessary downtime by ensuring reboots happen only when absolutely required.
Looking Ahead
The final testing phase is focused on refining the user interface, optimizing reboot dependency logic, and expanding reporting capabilities to provide MSPs with a clear audit trail of reboot activity.
The problem of unpredictable reboot cycles has long challenged MSPs, but soon, they will have an automated, streamlined solution to manage reboots with minimal disruption.
If you're interested in learning more or participating in the beta program, stay tuned for updates!
