Subscription Cancellation Policy
Canceling Your Subscriptions
While we hate to see you go, we understand that business needs can change, and there may come a time when you need to cancel one or more of your subscriptions with Plugins4Automate (P4A). We've made the process straightforward: simply log into your P4A account on our website, locate the subscription, and click the cancel link next to it.
Subscription and Refund Policy
- Subscriptions are prepaid on a monthly cycle.
- If you cancel after the billing date, the subscription will remain active until the end of the current cycle.
- No refunds are issued for monthly billed subscriptions canceled mid-cycle. Subscriptions will automatically expire at the end of the paid period.
- It's your responsibility as the MSP to cancel any unwanted subscriptions before the next billing cycle.
As a courtesy, P4A can assist with cancellations if you need help locating your subscriptions or accessing your account. Just email our helpdesk at support@plugins4labtech.com with your account details, and we'll guide you through it.
Below is a step by step guide to canceling a subscription.
Log In to Your Account Visit http://www.plugins4automate.com and click the "Hamburger" menu (three lines) at the top. Use the email associated with your billing to log in.
Access Your Subscriptions Once logged in, go to "My Account" and select the "Manage Subscriptions" link. (You may see a brief loading message before being redirected to the subscription and payment management page.)
You may see a message like the following for a moment or so before it takes your to subscription and payment method management.
Select the Subscription From the list of subscriptions, choose the one you want to cancel (e.g., if you have only one plugin, it will be the only option). Click "Manage this Subscription."
Cancel the Subscription Next to the active subscription, click the "Cancel" link. You'll be prompted to select a reason for cancellation.
Provide a Reason Choose from the dropdown list of predefined reasons, or select "Other" and enter your own explanation.
Confirmation That's it—your subscription is now canceled. It will remain active until the end of the current billing cycle, after which it will expire automatically.
