Cluck Like a Chicken
Do you have to remind your clients users to keep their systems on for maintenance and patching cycles each week? Yes me too, It seems I have to remind them every week before they go home. Do you know how many hours on the phone that would be if I had to call each of my users to whisper “Hey, Don’t forget to leave your computers on!” Well you don't have to with the Announce Maintenance Plugin, it can do it for you.
Improves Windows Patching up to 25% MSP wide!
That's correct, connecting with your end users before maintenance cycles improves density. This plugin will send out a Windows popup message with a personal message from your MSP politely asking them to leave their desktops running to allow the critical patching to complete. A simple reminder at the end of the workday to desktop users will pay off with improved patching coverage across your MSP.
In your ConnectWise Automate console main menu select [Tools] menu and slide down to [Announce Maintenance] sub menu. That will launch the configuration manager to allow you to create the message, set the time of day you want it to launch (Window) and the Title of the Message Box. You can then turn it on or off for all clients by selecting the On /Off switch.
The announcement will only run once in or around the set window time (+/- 6 minutes) the “Eve” before the “Workstation Patch Day” and only for Locations that are set to “Enable Patching Workstations” inside of Automate.
If you have your patch day set to Thursday and your Window set to 3PM then on Wednesday Afternoon at 3 PM the announcement will go out to all “online” workstations at that location.
How to install Plugins
Here is a quick how-to install plugins on to a ConnectWise Automate System [Click Here]
So you are having some issues?
You are in the right place, Plugins4Automate is committed to making sure you get the most out of your investment so we have several support options for you
Plugin support comes in 3 flavors, operational and licensing support.
Support Forums are here to help you find quick answers to your questions. If you are having a problem you can post them here for our team and the community to help you with. Please visit support.plugins4automate.com
Operational Support can be anything with using a particular plugin inside your MSP's environment. Each environment is different, where one MSP may have 300 agents all being remote laptops another MSP is managing thousands of agents in mixed environments spanning the globe. That makes supporting plugins expensive and time consuming when working with so many environments. This extra time and energy gets reflected in the rising cost of the monthly subscriptions for each plugin and leaves support for free plugins left behind. We want to make sure we can provide timely support to everyone regardless of the plugin and keep from raising the cost of subscriptions for MSPs that do not require support; for the benefit of a few that do.
Plugins4Automate has partnered with LabTech Expert to supply a pay as you go support service for any of our plugins at a flat rate of $130 per hour. Get expert care by a knowledgeable LabTech Certified Professionals with years of experience managing ConnectWise Automate and LabTech environments of various sizes. The LabTech Expert team will assist you in issues related to the use and operation of the plugins we offer. To reach out for support please direct emails to firstname.lastname@example.org. Please include the plugin you are needing help with and any contact information. An automated ticket will be created for you and an engineer will reach out to you quickly.
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