The new SQL Query Analyzer for ConnetWise Automate allows you to run SQL queries against the native database directly from your LabTech control center consoles. Now that ConnectWise is removing all RDP access to their infrastructure SQL Query Analyzer will be one of your most valuable tools in your Control Centers.
SQL Query Analyzer is a month by month subscription that allows direct SQL access to your RMM database.
This tool allows you to place in raw SQL code and execute it as if you were in SQLYog. The code will execute on the CW Automate host against the "Labtech" or native RMM Database. It displays the results of the queries in data view provided below the query window. You can execute any SQL query you desire here.
Using this tool could cause major loss of data if not used by skilled SQL admins. Please use caution when using this tool.
Plugin support comes in 2 flavors, operational and licensing support.
Operational Support can be anything with using a particular plugin inside your MSP's environment. Plugins4Automate's support forums are here to help you find quick answers to your questions. If you are having a problem you can post them here for our team and the community to help you with. Please visit support.plugins4automate.com. When using the support forums, make sure to post any images, logs or other supporting information to help our team assist you. This allows other MSPs that may be having the same issues insight and support from you posts. Also make sure to look over both the forum for your plugin (each has its own) and the general forum which will have support for common issues across any plugin.
License Support issues are handled by direct email, if you feel you have a issue with expired or non functional license subscriptions please send a email directly to Plugins4Automate. One of our team members will gladly work with you to get your license operational.