Plugins4Automate has added some useful metrics to Habitat in the form of a dashboard. These metrics are available in a dashboard inside the Habitat plugin and provides a quick insight into your Users, ServiceDesk, Time Slips, Alerts and agents.
- Closed Tickets By User
- Open Tickets By User
- Ticket Priorities
- Ticket Statuses
- Available and Online Servers
- Available and Online Workstations
- Available and Online Linux
- Available and Online Apple
- Alert statuses
- New Agents This Month
- Tickets Opened today
- Tickets Closed today
- Tickets Updated today
- Hours ticketed by technician today
- Hours ticketed by Technician this week.
Habitat is in free beta through the end of February 2020. To get access to this plugin visit the support forums for the beta testers.
