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News — Linux

Plugin of the Month - Linux Update Manager

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Plugin of the Month - Linux Update Manager

This little jewel is a must have for the ConnectWise Automate administrator who is tasked with managing Linux agents. We all know how wonderful ConnectWise Automate is at patching Windows which makes reason as to why they don't attempt to patch Linux currently. This makes for a huge void in the RMM tool for those of us who need to manage common Linux distributions like RedHat, Ubuntu and CentOS. This is why the Linux Update Manager is August's Plugin of the Month   The Linux Update manager automates the patching of Linux systems making it easy for admins to keep...

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Linux Update Manager Gets A Few Updates

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Linux Update Manager Gets A Few Updates

Just released today,  build 1.0.14 of LUM for Automate (Linux Update Manager) P4A released the next build of their ever popular LUM plugin. LUM (a.k.a) Linux Update Manager allows MSPs to manage and automate the updates of the most popular Linux distros like RedHat, CentOS, Ubuntu and Debian using common package manager tools like YUM and Apt-Get. Apply 1 or more updates at any time or update them all with just a quick click. Our automated service will make this process even easier by finding systems that need updates and applying those updates in a timely manner. Visit LUM Product Page...

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Connectwise Automate Plugin Highlights For April 2017

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Connectwise Automate Plugin Highlights For April 2017

Plugin of the Month The Plugin of the Month goes out to Stalled Agents Detector The Connectwise Automate plugin Stalled Agents Detector was designed to monitor agents that were showing offline in either Labtech or ScreenConnect or where agents shows excessive executing commands in Labtech. These were signs that Labtech agents were experiencing some issues and needed assistance from the MSP to recover. We built this tool to allow MSP the ability to uses tools at their hands to resolve agent issues without the need for direct intervention.  Since it's release it has been downloaded over 1200 times making it our...

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Patching Linux using LabTech(Automate) yet?

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Patching Linux using LabTech(Automate) yet?

In most MSPs, Linux is a small if any footprint in their overall service offerings and this is reflected in the support given to these systems within the RMM tools they use.  MSPs often pass on managing Linux agents as the RMM tool they have available to them does not lend itself to managing Linux patching and updates. Demand drives the development of the tools we use and we all know that Windows OS reigns supreme in the managed businesses realm. With MSPs looking to save every dollar where they can, they are not hiring techs to man the helpdesk...

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