Habitat for ConnectWise Automate
Habitat is a toolbox for ConnectWise Automate. Plugins4Automate developers are continuously creating new tools for the Habitat toolbox. Anytime our engineers hear of a problem or hardship from a MSP we jump into action looking for a way to ease the pains of MSP's management over large scale deployments.
Starting in March 2020 we will make available Habitat and start the subscription price far below our MSRP to allow our Beta Testers and First Adopters a chance to get the toolbox at the lowest rate possible. Plugins4Automate will be increasing the price as we finish our first round of tooling of Habitat slated for 3rd qt 2020, so get in now to cement your subscription price. As long as you maintain an active subscription that price will never change.
This plugin is for Automate 12+
The Habitat plugin is a monthly subscription software for ConnectWise Automate.
The Habitat Toolbox currently includes the following tools and features. All tools have been optimized for ConnectWise Automate 12+
- Google Drive Integration
- Windows Version Upgrade Assistant
- Automate Server Plugin Logs Reader
- Automate Database Maintenance Tool
- Desktop Maintenance Announcement Tool
- Mapped Drives Manager Tool
- Printer Status Tool
- Stalled Agents Tool
- Linux Updates Manager
- Quick Metrics Dashboard
- Local Administrators Group Manager Tool
- Powershell and Dot.NET Management Tool
- PowerShell Scripting Tool
- Active Directory Expired Password Notifier
- Automate Plugin Updater
- Windows 3rd Party Application Management Tool
- Mac OS X (Darwin) HomeBrew 3rd Party Package Manager Tool
- Mac OS X (Darwin) Native Software Update Manager Tool
Habitat Control Center
The Habitat Control Center is the heart of the plugin. This is the launching pad for most of Habitat's integrations.
Under the Control Center Tab you can find most of the integrated plugins and services Habitat offers. There are some plugins that do not need a global management console so you will find those interfaces at the Client and Agent console levels.
The Habitat Dashboard is a list of charts displaying Ticketing and Agent Status statistics.
- Closed Tickets by Tech
- Open Tickets by Tech
- Number of tickets by Priority
- Number of tickets by Status
- Hours ticketed by tech today
- Hours ticketed by tech this week
- Tickets open today
- Tickets updated today
- Tickets closed today
- Alerts statuses
- New agents this week
- Online/offline servers
- Online/offline workstations
- Online /offline Linux agents
- Online/offline Apple agents
Below is a current list of tools in Habitat, If you do not see something you really need then we have a feature request link below to request new tools for Habitat. Feel free to send us comments!
SQL Query Analyzer
The SQL Query Analyzer tool allows engineers to access the Automate Database with raw SQL queries and commands. In an Automate Hosted environment ConnectWise does not allow RDP access to the MySQL server which makes having a SQL Query Analyzer built into Habitat very valuable tool.
Automate Server Plugin Log Reader
This tool reads the log files from the Automate server and provides a viewer to read those logs directly from inside the Automate Console. Like SQL Analyzer, the hosted Automate services are not permitted to RDP into the Automate server so accessing these logs are next to impossible without direct ConnectWise support. This tools brings that data into the Automate console for you to consume directly.
Windows Upgrade Assistant
One of our flagship tools, the Windows Upgrade Assistant allows the MSP to setup different upgrade policies and to apply these policies to any agent inside of Automate. If you have a need to deploy Windows Upgrades to agents this is the tool for you. Setup policies by client, location or agent and for different builds or releases then apply the policies to one or more agents.
When creating a Windows Upgrade Policy you have many options including the use of Google Drive integration tool. Choose only the options you need and leave the rest blank.
You then assign the policies you created to agents and either (Run Now) or (Schedule) the upgrade push to remote agents. Come back to this view to see results and view deployment logs.
Stalled Agent Detector
The Stalled Agents Tool is widely used tool to allow you to find and fix agents that may otherwise be "Stalled". A stalled agent is an agent that has stopped checking into Automate for any number of reasons but is still online and in use. To prevent a phone call to user to reboot or restart LTagent services on the desktop you can use this tool to restart the agents directly without user intervention.
Announce Desktop Maintenance
You want to improve your patching scores? Try announcing your maintenance schedule to your end users prior to patching so they remember to leave their systems in a state ready for patchin. Often we hear that patching numbers could be improved if only the user would remember to save all work, logout and leave system running. Now you have a tool that will make that call just hours before any scheduled maintenance improving the odds you will be able to patch that agent.
Automate Server SQL Maintenance Service
Even Automate needs some help from time to time and that includes cleaning up the database to allow for better performance. We currently offer 3 SQL maintenance groups with plans for a few more.
Basic SQL Maintenance
These maintenance groups allow you to enable them and to pick and choose the different tasks they will perform.
This is a list of ticket maintenance tasks available.
This is a list of Drive maintenance tasks available.
Google Drive File Manager
The Google Drive integration allows you to setup and manage a google drive account in Google and to move files back and forth from Google. We store this information in Automate to use with any Scripting and our Windows Upgrade Assistant tool. You can also use these files directly inside of Automates script engine calling by name a file to retrieve the proper download URLs.
Printer Status Service
The Printer Status tool provides a valuable view into the current status of printers across the MSP's environment. See who is failing and why, find offline printers and resolve common printer problems quickly with this tool.
Global Level view of the Printer Status tool. Printer status plugin allows you to see what printers are installed on each agent in a bulk view. See printer statuses for each agent and interact with the print queues and spoolers easily with just a click inside your ConnectWise Automate systems.
Client Level view of the Printer Status tool.
Linux Update Manager
This tool adds patch management for Linux to Automate. Automate has an extensive patch engine for Windows but has left Linux behind so we created our own patch management solution for Linux. Supporting Yum, Apt-get and Zypper package managers we are able to scan and patch Redhat, CentOS, Ubuntu, Debian and OpenSUSE distros out of the box. If the Linux distro being managed uses one of these package managers our plugin should support that distro.
LUM Global Console
Get quick views into all your supported Linux systems and their current status. See when the last scans were done, if the systems are in need of reboot and how many updates are pending.
Set automated updating will have ConnectWise Automate check and update any system that shows pending updates.
LUM Agent Console
At the computer console you can force a quick scan, install a single update or select to install all updates manually.
PowerShell and Dot.NET Management Service
This tool allows you to maintain a library of scripts and commands to be used to run on the remote computers under the MSPs management. The POSH tool is very simple to use and allows you to manage POSH and Dot.NET installs and upgrade across Windows, Linux and Mac OS platforms. It is also a library of POSH scripts and commands you can create to allow your engineers quick and easy access to complicated POSH commands and scripts at the touch of a finger and to execute them effortlessly.
Save and execute complex PowerShell commands and scripts with just a mouse click. There is no need to try and remember hundreds of PowerShell commands or scripts you have crafted, with PowerShell Command Manager you are able to create and save these little jewels so your entire team can use them on any PC console inside of Automate. Make quick and easy work of managing your scripts and commands library when using the scripts and commands editors.
POSH Global Library View
POSH Client Management and Deployment View
POSH Agent Console
Execute in real time POSH scripts and Commands directly from Agent Console. When automating the installs and upgrade of Dot.NET and PowerShell. You will find EDFs that will control which agents are enabled for automated installs at the Agent consoles. Allow or prevent installs of PowerShell and Dot.NET.
Network Mapped Drives Manager
Have you ever wished you just could see everyone’s mapped drives at one time so you could see who had what mappings and where they went? Network Drives Manager allows you to manage and view all the network drives across each client.
Local Administrators Group Monitor
Many viral attacks end up trying to add or change the users in the local administrators group of an infected PC. Sometimes, these subtle changes go un-noticed and end up causing very expensive repairs and/or loss of data. Habitat will alert you to the changes, create tickets and if set to auto restore will add time to ticket and restore the admin group back before closing the ticket out.
Expired Active Directory Password Notifier
It is Monday morning, you walk into your office and the Help Desk lines are already lit up. Clients are calling with emergency lockouts and emails not coming in on their phones and computers. You know they let their passwords expire and they didn’t see the desktop popup from Microsoft warning them it was coming. You now have to get busy resetting passwords to get these people back to work as fast as possible. Password expiration issues can account for up to 10% of the weekly tickets a MSP’s help desk has to manage and although it only takes a minute or two to fix that time adds up. This tool helps by adding a email notification to end user (x) days before the password expires. You can embed into the email directions and links to Microsoft's online password reset tool (if available) making a password reset quick and easy for the end user.
3rd Party Application Management Tool
Habitat automates the entire process for pre-installed application management. It will seek out enabled agents and reviews their installed software. If it finds a matching software is will setup the association and start updating the software as newer packages are available. MSP can, in minutes, have thousands of agents managing the updates of hundreds of software titles. That's it nothing to deploy! Nothing to configure! No files to mess with, install it and it just works.
Mac OS X (Darwin) HomeBrew Package Manager
Habitat keeps Mac OS X packages up to date using HomeBrew package manager for Darwin agents. Deploy software, manage updates and maintain package repositories with the HomeBrew Package Manager for ConnectWise Automate.
Mac OS X Software Update Manager
Habitat keeps the Mac OS X software up to date using native update manager for Darwin agents. Deploy software, manage updates automatically with the Mac OS X Update Manager for ConnectWise Automate.
Control the automation of the MaxOS X software updates and see across all clients what Mac agents may need updates.
EAU = Enable Auto Updates
UA = Updates Available
OR = Install Only Recommended
AR = Auto Reboot After Updates (if needed)
RB = Agent Needs Rebooting (Click to reboot agent)
How to install Plugins
Here is a quick how-to install plugins on to a ConnectWise Automate System [Click Here]
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